Whether you’re
in a hurry, busy checking your messages or chatting with a friend, it seems to
be a common occurrence for riders to leave behind their personal belongings at
the end of their Uber rides. While the retrieval of these lost items from Uber
cars is quite easy, a newly released Lost & Found Index from Uber offers
interesting insights on the kind of items most frequently forgotten by
passengers.
According to
the Lost & Found Index covering the MENAP region (Middle East, North Africa
and Pakistan), Saturday has been the most forgetful day of the week for
passengers, while the afternoon is reportedly the time of day when a majority
of these incidents occur in Pakistan.
Lahore has
been stated to be the most forgetful city in Pakistan, followed closely by
Karachi and Islamabad. In addition to that, November 30th, 2019 was
the day on which the most number of lost-item cases were reported to Uber from
all over the country.
Clothing
items, cellphones, cards, bags, documents, sunglasses, keys, shoes, household
items and devices like headphones and speakers made it to the top of the list
of most commonly left behind possessions in cars. More interestingly, the Index
also lists down a number of unusual items left behind in Uber cars by
passengers, including stethoscopes, bridal dresses, walking sticks, dentures,
wall clocks, X-ray scans and pillow covers.
As compared to earlier data, the past year has seen newer
kinds of items accidentally abandoned in Uber rides. With the fast-paced lives
of large metropolitan cities of Pakistan, the chances of individuals forgetting
their belongings in a ride might be high, but it isn’t something to worry about
with Uber’s professional and courteous partner drivers.
How to
Retrieve Lost Items:
If you’re one
of those people who left something behind, look no further than this video, which outlines the simple steps
you can take the next time you forget something behind in your Uber.
The best way
to retrieve a lost item is to call the driver - but if you leave your phone
itself in an Uber, you can login to your account on a computer. Here’s what to
do:
1. Tap ‘Your Trips’ and
select the trip where you left something
2. Tap ‘I lost an item’
3. Tap ‘Contact driver about
a lost item’
4. Scroll down and enter the
phone number you would like to be contacted at. Tap ‘Submit’.
5. If you lost your personal
phone, enter a friend’s phone number (you can do this by logging into your
account on a computer, or using a friend’s phone).
6. Your phone will ring and
connect you directly to your driver’s mobile number.
7. If your driver picks up
and confirms that your item has been found, coordinate a mutually convenient
time and place to meet for its return to you.
8. If your driver doesn’t
pick up, leave a detailed voicemail describing your item and the best way to
contact you.
